Day 1
Day 2

Tuesday 9th February
19.30-21.30 Welcome Reception

Day 1 – Wednesday 10th February

08.15 Registration and refreshments

09.00 Chair’s opening remarks

Arthur White
Managing Director
European Air Transport, Belgium

09.20 Keynote Address

Michael Eggenschwiler, CEO
Hamburg Airport, Germany

09.40 Assessing the impact of economic pressures on the line maintenance market

• An overview of how cost-cutting has changed line maintenance business models
• Considering the changes in market share arising from cost-driven outsourcing trends
• Understanding the impact of fleet downsizing on budgets and demand
• Predicting the future: which airlines are most likely to survive?

Brendan Hickman
Chief Commercial Officer
UBM Aviation, USA

10.10 Looking at methods of reducing line maintenance costs

• Optimising your contract options
• Calculating the savings available in pooling arrangements
• Improving efficiency to minimise the cost of delays
• Evaluating the costs and savings of cancelling or delaying new assets and retaining an older fleet

Soren Ejsenhardt
Head of Commercial Line Maintenance
SWISS International Air Lines, Switzerland

10.40 Questions and discussion

11.00 Refreshments and networking

11.30 Comparing airline operational models – legacy carriers

• Understanding the costs and savings of line stations
• Managing human resources and the cost of training
• Co-operative maintenance agreements: what are the risks and rewards?
• Considering the option of third party maintenance provision

12.00 Comparing airline operational models – low cost carriers

• Managing quick turnaround times
• Calculating the savings available through outsourcing
• Evaluating the cost of auditing and quality control for third party providers
• Understanding the line maintenance challenges unique to regional aircraft
   

Andy Johnson
Head of Line Maintenance
Flybe, UK

12.30 Questions and discussion

12.45 Lunch and networking

14.00 Solving the challenges of parts supply

• Managing long lead times and limited on-the-shelf supplies
• Calculating the savings available in parts pooling
• Forecasting line stations requirements whilst minimising costs
• Improving logistics to ensure speedy delivery

14.30 Managing human resources for the most efficient maintenance planning

• Ensuring you have the right licences in the right place at the right time
• Managing fatigue and safety issues: outlining the new ICAO regulations
• Sourcing and training manpower: where is the next generation of engineers coming from?
• Working around the EASA restrictions on contract-to-permanent staff ratios

Osman Ozdilek
Line Maintenance Outstations Manager
Turkish Airlines Technic Inc., Turkey

15.00 Questions and discussion

15.15 Refreshments and networking

15.45 Understanding the latest regulations and regulatory challenges

• What regulations are in the pipeline?
• Understanding the issues of Geographic Authorisation
• Preparing for the challenges of maintenance providers oversight

Steve Douglas
Assistant Division Manager Aircraft Maintenance
FAA, USA
 

16.15 Panel discussion: Tackling the issue of airport security and technical personnel

• Understanding the driving factors behind individual airport security licences
• The costs incurred from delayed personnel access and security applications
• What barriers need to be overcome to bring in a more widely recognised pass?
• Considering ways for working around the current restrictions

Andy Johnson, Head of Line Maintenance, Flybe, UK
Claus-Dieter Wehr, Managing Director, Hamburg Airport, Germany
Osman Ozdilek, Line Maintenance Outstations Manager, Turkish Airlines Technic Inc, Turkey

16.45 Chair’s closing remarks

17.00 Drinks reception

Day 2 – Thursday 11th February

09.00 Chair’s opening remarks

09.15 Spotlight - Technological developments
A look at some of the new developments coming up, and their potential impact on line maintenance. A chance to ask the OEMs your questions and prepare for the future.

Geert Lemaire
Director Maintenance Marketing
Airbus, France

Justin Hale
787 Chief Mechanic
Boeing, USA

Shahan Helvadjian
Director CSeries Customer Services & Support
Bombardier, Canada

Joanne Hastings
Director Line Maintenance Services
Pratt & Whitney, USA

10.30 Questions and discussion

11.00 Refreshments and networking
 
11.30 Assessing the hidden costs of technological developments

• Planning for the change in training requirements and maintenance emphasis
• Budgeting for more expensive parts
• Assessing the risks of long term maintenance associated with structurally critical composite materials
• Calculating the long-term costs: can improved technology lead to savings?
   

Andre Fischer
Section Manager Product Sales - Aircraft Component Support
Lufthansa Technik, Germany

12.00 Managing the unique problems of freighter line maintenance

• Budgeting maintenance for an ageing fleet
• Planning around specialist and STC parts: the additional costs and lead times in a monopoly market
• Accessing specialist maintenance and managing restricted line maintenance capabilities
• Considering options for cost reductions in cargo line maintenance operations
   

12.30 Questions and discussion

12.45 Lunch and networking

14.00 Controlling outsourced maintenance at line stations

• Locating local maintenance suppliers with the appropriate licenses
• Finding facilities for older or rarer asset types
• Ensuring acceptable levels of quality control and auditing
• What do you do if there are no third party suppliers available?
   

Tim Canavan
Vice President Line Maintenance
United Airlines, USA

14.30 Case study
The challenges of setting up a remote line station
A look at the costs, potential pitfalls, and regulatory challenges associated with setting up a remote line station. Direct Maintenance talks about it’s experiences in Tripoli.

Roger Meels
Technical Director
Direct Maintenance, Netherlands

15.00 Panel discussion
The changing face of line maintenance
Increased reliability of parts, the promise of remote dispatch capability, and the rising trend to delay maintenance until the aircraft is returned to the home hub are all adding up to a decrease in the line maintenance requirement. Line stations are early casualties in the fight to cut costs. What does the future hold for the line maintenance market?

Anupam Bhargava
General Manager Line Maintenance Services
Pratt & Whitney, USA

Rudi Preudhomme
Vice President Sales Line Maintenance
Sabena Technics, Belgium

15.30 Chair’s closing remarks

15.45 Close of conference